FAQ's

Is there any limit to the minimum order?

Due to the high handling and processing charges, we do not accept orders for less than $40.00.

Do you offer discounts?

We offer special discounts for single-item purchases in LARGE QUANTITY. You can request a special quotation for guaranteed blanked-released orders.

Do you accept payment through credit cards?

Yes, we accept payment through Master or Visa Credit cards. To know more about payment options, you can reach out to us.

Is cash on delivery available?

All accounts that do not have open account status will be shipped C.O.D. Open account status is given to those firms that have established credit or who fulfill the necessary references. You can contact our team to know more about the availability of open account status and cash on delivery.

Can I get a refund for my order?

All our products are subject to your quality inspection and satisfaction. You can return your order within 15 days of receiving the products. Make sure it is assigned an R.G.A. number. Relay and Control Corp. makes no warranty about the condition of any product. After receiving the product, the purchaser will inspect and determine the suitability of the product. Based on the condition of a product, he will assume all the risk and liability. To know more about our return policy, you can reach out to us.

What are the payment terms to raise an order?

Our payment term is 30 days. So, you can make payment within 30 days of placing the order.

What will happen to past-due accounts?

All past-due accounts will be placed on cash-on-delivery status at the company's discretion.